Frequently Asked Questions
Do I need to be home for these services to be completed?
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Yes, you will need to be at home for the initial consultation for all services. You will also be required to be home for the decluttering (editing) stage of a home organization project. This is a very personal part of the process and we are here to work with you to ensure the best goal is reached.
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For staging, decorating or home beautifying services, it's not necessary that you're home the day of. (only for the consultation). For home staging jobs, we request that the home is vacated to allow us to work efficiently and safely. While we love our furry friends, dogs must also vacate during stage dayto ensure our (and their) safety.
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What will we do at the in home consultation for decluttering and organization?
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We will walk through your home and discuss your areas of concern and what overwhelms you. We will chat about solutions and ideas and a plan of action. We will provide you a detailed, emailed report shortly after, reviewing our findings should you wish to tackle this on your own. Should you wish to proceed with the project, we will provide a quote with an organizing package that will be best suited for you. The consultation will last up to an hour and a half.
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How much will the In-Home Organizing Consultation cost me?
$150.00
Includes up to one hour. We will walk through your spaces together and discuss the plans to get your space to the place it can be. If you decide to move forward with the project OR purchase one of our organizing packages, this fee will be waived!
Organizing Consultation Report
OR Home Staging Consultation Report - $299.00 plus HST (each)
(For The Do it Your-Selfer): This price includes a very detailed room by room report sent to you detailing what you should be doing in each room as per our suggestions
Occupied Home Staging Consultation - $150.00 plus HST*
Vacant Home Staging Consultation - $299.00 plus HST*
*Above home staging consultation fees are waived once the job has been booked.
If the estimate is not approved, the consultation fee applies.
Home Beautifying (Cleaning) Consultation - Complimentary
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Paint Colour Consultation - Starting at $150 + (dependant on how many rooms)
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ReDesign Consultation - Starting at $150 + (dependant on how many rooms)​
*All consultations will last roughly 1-1.5 hours. Consultations can be done virtually if requested.
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Do quoted prices include organizing products?
Should you wish to purchase organizing products (if you're not using items you currently have), we can source and shop for storage systems that would be functional (and attractive) in your space. We can recommend the best products for your space and do all the necessary sourcing & shopping. These solutions will be included in your quote for the whole project.
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What is included with your organization projects/services?
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Removal of most donated items to a charity of your choice (small items only)
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Coordinating of a junk bin/service if required
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Sourcing & shopping for quality products
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A customized, step by step plan for your project (*if you are purchasing a Consultation Report)
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Concept sketches (if necessary) for planning purposes
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Assembly and simple installations
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Email & Telephone support for up to 2 months post-project
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100% non judgemental, kind, emotional support
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A maintenance plan to help keep you in charge of the space!
- No travel fees (within 50km roundtrip from Grimsby)
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I'm embarrassed to have someone come in and see the mess
Please do not feel embarrassed. We have a zero judgement policy and expect there will be clutter and mess. After all, this is why you contacted us in the first place!
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Will our project together remain confidential?
We guarantee you our 100% confidentiality. Your identity and personal information will always remain private, unless you choose otherwise. We understand the sensitive and private nature of the work and assure you that anything related to your family, your home and your project will remain between us. Often, we like to update our social media content and like to take photos of completed spaces. We will always ask for your permission to post, and if you don't feel comfortable we won't! We never attach a name to a post, unless given your approval to do so.
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How do we get started?
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Fill out our Contact form
Give us a call: 905-466-5872
Email us: michelle@structurehomeco.com to discuss your project and goals!
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What methods of payment are accepted & do you require deposits?
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Cash
E-transfer
Certified bank draft
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50% deposits (balance due on day of services) are required on certain projects (ie: staging, decluttering/organizing projects, interior decorating projects, but not on consultations or home beautifying jobs). Consultation fees are due in full same day as consultation.
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*A cancellation fee of 50% of the cost of the service with less than 24 hours notice for all home beautifying (cleaning) jobs.
While we respect that unforeseen circumstances may arise which may require you to cancel, we ask for more than 24 hours notice. If necessary, we can try to work together to reschedule in lieu of the cancellation fee.
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Are you insured?
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We are fully insured and hold a policy for $2,000,000 in general liability insurance.
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Hours of Operation:
Monday through Friday 9:00-5:00
Saturdays - By appointment only
Have other questions not listed here?.....Give us a call!
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